Supplier Performance Scorecard Template

Full legal / trading name of the supplier.

Internal supplier identifier (if used).

Choose the covered period for this scorecard.

E.g., 2026-07 (July 2026) or Q2 2026.

Date of the review meeting (YYYY-MM-DD).

Name and role of person completing the scorecard.

Percent of orders delivered on or before agreed date (0-100).

Suggested default: 40. Higher = more important.

Enter defects per million parts or percent defective. Use your preferred unit consistently.

Suggested default: 30.

Percent of orders meeting the agreed lead time (0-100).

Suggested default: 15.

Supplier responsiveness to queries, changes, and corrective actions.

Suggested default: 10.

Yes = invoices accurate and match orders; No = frequent invoice issues.

Suggested default: 5.

This system currently does not auto-calculate the weighted score. Use this formula: convert all metrics to a common direction where higher is better (e.g., convert quality PPM to quality_score = max_expected_ppm - ppm then normalize). A simple approach: use the percent-based metrics directly, convert responsiveness (1-5) to a 0-100 scale by (value-1)/4 *100, convert invoice accuracy Yes=100 No=0. Then compute weighted score = sum(metric_scaled * weight) / sum(weights). Enter final consolidated score below.

Enter the manually calculated weighted score using the helper formula above.

Check any triggers that apply this period.

Select the action your team recommends when escalation triggers apply.

Use this checklist during your monthly review.

Capture 1-3 specific actions, owners, and due dates. Prefer measurable targets and short cycles (30-90 days).

Specific corrective or improvement action.

Person responsible for driving the action.

Target completion date (YYYY-MM-DD).

Optional second action.

Owner for action 2.

Target completion date (YYYY-MM-DD).

Optional third action.

Owner for action 3.

Target completion date (YYYY-MM-DD).

Planned date for the next supplier review (YYYY-MM-DD).

Anything else the team should record (capacity issues, market context, customer escalations).