CAPA Investigation & Closure Workflow

A stepwise workflow to ensure CAPAs close the loop—from discovery to verification and standard-work updates.

Phases: Detection & containment, assign RCA owner, root cause analysis (5 whys/A3/8D guidance), corrective action plan with timelines and owners, verification tests and acceptance criteria, update SOPs and training, and 30/60/90-day follow-up. Attach templates for CAPA logging and RCA evidence.

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