Supplier Performance Scorecard Template

Purpose

Use this scorecard to evaluate suppliers on the metrics that matter to reliable operations: delivery, quality, billing accuracy, lead-time stability, responsiveness and risk. The form captures current measurements and a reviewer rating, plus a short corrective action plan when performance needs improvement.

How to use

1. Enter measured metrics where appropriate (percentages or counts).
2. Select the reviewer rating for each area using the 0–5 scale (5 = Excellent, 3 = Acceptable, 1 = Poor, 0 = Not Applicable).
3. Use the sample weighting below to calculate a weighted overall score, or adapt weights to match your priorities.
4. When a metric falls below your threshold, create a corrective action with owner and due date.

Sample scoring matrix (example thresholds)

• On-time delivery: 5 = ≥98%, 4 = 95–97%, 3 = 90–94%, 2 = 80–89%, 1 = 70–79%, 0 = N/A
• Invoice accuracy: 5 = ≥99%, 4 = 97–98%, 3 = 95–96%, 2 = 90–94%, 1 = <90%
• Product rejection rate (quality): 5 = <0.5%, 4 = 0.5–1%, 3 = 1–2%, 2 = 2–5%, 1 = >5%

Sample weighting (suggested)

On-time delivery 25%, Quality / rejection rate 25%, Lead-time variability 15%, Invoice accuracy 10%, Emergency fill rate 10%, Communication responsiveness 15% — adapt these weights to your operations.

Note: This form stores one review record per submission. Over time use repeated submissions to trend supplier performance.