Checklist

Multi-Location Launch & Handover Checklist

Checklist and timeline for opening a new location, including pre-launch QA, training, and first 30-day stabilisation steps.

Interactive Tool

Multi-Location Launch & Handover Checklist

Purpose: A practical, assignable checklist to take a new location from site readiness to a stable first month. Assign owners, set due dates, capture notes, and record early metrics so you can stabilize faster and learn what to repeat.

How to use: Complete each task, name the owner, set a due date, and add notes. Save progress as you go. At the end of the 30-day stabilization period, use the Lessons Learned field to record improvements for the next opening.

Person responsible for the overall opening and decision-making
Enter a date (e.g. 2026-10-01)
Section header (read-only)
Business license, food service permit, occupancy, health registration
Who is responsible
Confirm functioning and load tests
Exterior and interior signage, ADA access, guest flow
Section header (read-only)
Ranges, ovens, refrigeration, hoods commissioned and signed off
Enough to run planned covers and shifts
Document test results and certification
Section header (read-only)
Include modifiers, combos and proper category mappings
Card, contactless, refunds and integrations with accounting/POS reporting
Section header (read-only)
Handover of written SOPs and where to find them
At least one cook per station has demoed and cooked key items
Practice shifts and role-play for peak periods
Section header (read-only)
Include capacity limits and reservation process
How you'll collect comments and quick surveys during soft open
Section header (read-only)
List minimum acceptable conditions (permits, equipment, staff coverage, safety)
Contacts for equipment vendors, utilities, insurance, and district manager
Enter expected targets and record actuals each day separately in your operational tracking tools; use these fields to capture targets and initial observations.
Numeric target to aim for
Minutes from order to serve
Enter expected % (e.g. 28)
A baseline to help track reductions
Select the target average score to aim for
Date to hold a formal stabilisation review
Document what worked, what didn't, and who will follow up
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