Audit

Accessible Service & Facility Audit — Interactive (ADA-minded)

Interactive audit to evaluate physical access, front-of-house service procedures, menu accessibility (print & digital), signage, restrooms, staff readiness, and corrective actions. Save findings, assign owners, and track follow-up.

Interactive Tool

Accessible Service & Facility Audit (ADA-minded)

Use this interactive audit to review physical access, front‑of‑house service, menu formats (print & digital), signage and staff readiness. Check each item, add notes and recommended corrective actions, assign owners and target dates. This checklist is ADA‑minded and practical — consult local building codes and the official ADA standards for technical measurements and legal compliance.

Enter date of this audit (YYYY-MM-DD).
Name or identifier for the dining location or facility.
Person(s) performing the audit.
Check for a step‑free route or compliant ramp/lift and a clear doorway width. Note measurements against local code if possible.
Include designated accessible stalls, signage and an accessible route to the entrance.
Check main aisles, between tables, and at counters for clear maneuvering space.
Consider force to open, threshold height, and presence of automatic doors or staff assistance procedures.
Check that there are tables with removable chairs or clear floor space to seat wheelchair users at normal tables.
If counter transactions occur, ensure at least part of counter is usable by customers seated in wheelchairs or provide alternative service.
Check doorway, stall size, grab bars, toilet height and maneuvering space. Note whether restrooms are single‑occupant or multi‑stall and accessibility implications.
Verify grab bars, sinks, mirror heights and faucet operability.
Check restroom, exit and wayfinding signage for contrast, size and tactile markings.
Note whether staff know how to offer large‑print or other alternative formats.
Check alt text on images, logical reading order, and ability to use without fine motor gestures. Test keyboard navigation if possible.
Consider screen reader friendliness, clear labels and accessible date/time selection.
Assess whether staff can offer sighted guide techniques, assist with seating, and know policies for service animals and medical devices.
Check whether staff know how to record and communicate allergen requests to kitchen and how to document actions.
Observe staff interaction style and availability to assist without being patronizing.
Check whether staff know procedures to assist guests with disabilities in an emergency.
Record specific findings, locations, measurements (if available) and links to photos or documents. Avoid storing sensitive personal data.
Rate the overall accessibility of this location based on the items above.
1.0 10.0
Summarize top recommended fixes based on this audit. Create separate corrective action entries for each item if needed.
Select priority for remediation.
Person or role responsible for follow‑up (e.g., General Manager).
Planned date to complete corrective actions (YYYY-MM-DD).
Use this field when verifying repairs, training or changes after remediation.
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