Supplier Scorecard (weekly/monthly KPI template)

Interactive supplier scorecard template to capture weekly or monthly KPI results (on-time delivery, fill rate, quality, price variance, responsiveness), show scoring methodology and sample thresholds, generate a one-page report for supplier meetings, and record corrective-action plans when issues recur.

Interactive Tool

Supplier Scorecard (weekly/monthly KPI template)

Purpose

Use this scorecard to track core supplier KPIs consistently, reduce hidden availability and quality risk, and keep supplier meetings focused on facts and corrective actions — without heavy admin work.

How to score (manual or integratable)

This template captures the raw KPI values. Calculate a weighted composite score to compare suppliers over time using this recommended approach:

  1. Normalize each percent-based metric to a 0–100 scale (they already are if entered as percentages).
  2. Use suggested weights: On-time delivery 30%, Fill rate 25%, Quality (defect rate converted to score) 25%, Price variance 10%, Responsiveness 10%.
  3. For Quality: convert defects into a score = max(0, 100 - (defect ppm normalized to your scale)). Example: if defects are measured as % defective, use (100 - %defective).
  4. Composite score = sum(metric_score * weight).

Suggested thresholds (example — adapt to your business):

  • Excellent: composite >= 90
  • Acceptable: 75–89
  • Watch: 60–74 (investigate)
  • Poor: < 60 (corrective action required)

One-page meeting report (copy to supplier packet)

The one-page report below is auto-populated from the fields you submit. Use it as the opening slide for supplier review meetings: it summarizes the period, headline score, top issue, agreed actions and owners.

Corrective action template

When a supplier falls into Watch or Poor, use the Corrective Action Plan fields to record: Immediate containment steps, suspected root cause, corrective actions, owner, target completion date, and follow-up verification method.

Note: If you integrate this scorecard with your POS/inventory/quality systems, composite scoring and trend dashboards can be automated. This interactive form stores each submission so you can build a timeline of supplier performance.

Official supplier name (use consistent naming).
Internal supplier code or ID if available.
Example: 2026-08-01 to 2026-08-31 or 'Week 32, 2026'.
Choose how often you run this scorecard.
Percent of deliveries arriving on or before agreed date (0-100). Enter as a number, e.g. 96.5.
Percent of ordered units actually delivered (0-100).
% of units failing quality for this period. For scoring use (100 - qualityDefectPct).
% difference vs agreed/expected price. Use positive numbers for higher-than-expected cost, negative for discounts. Smaller absolute values are better.
1 = unresponsive/slower than required, 5 = highly responsive. Consider response times to inquiries, speed of corrective actions, and order confirmations.
1.0 10.0
Recommended manual calculation: On-time*0.30 + FillRate*0.25 + (100 - QualityDefect)*0.25 + (100 - abs(PriceVariance)) *0.10 + (Responsiveness/5*100) *0.10. If integrated, your system can calculate this automatically.
Short summary of the top issue (one sentence).
Context, exceptions, or notes about the period. Include customer or business impact if relevant.
Mark yes if supplier performance is Watch or Poor or if there is a recurring problem.
What was done immediately to contain the issue (short bullet points).
What appears to have caused the problem (initial hypothesis).
Describe the corrective actions to be taken, who will do them, and how success will be measured.
Person or supplier contact responsible for the corrective action.
Use YYYY-MM-DD or a clear date format.
How will the effectiveness of the corrective action be verified?
Use this to record what was agreed in the supplier meeting, owners and dates.
Reference to PO numbers, photos, lab reports or documents stored elsewhere. Enter links or document IDs.
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