Interactive Tool

Rapid Diagnostic Audit — Improve Quality Without Increasing Costs

Use this focused audit to collect consistent observations about a single process, product family, or service interaction. Aim for truth, not blame: record what you see, measure, and capture suggested low-cost fixes.

E.g., 'Packing line — shift B' or 'Invoicing errors — remote team'.
Person completing the audit.
When the observations were made.
One or two sentences to identify scope.
Provide numbers like defect rate, rework hours/week, complaint frequency. Use estimates if necessary.
Select the primary area where problems appear.
Pick the causes that best match your observations.
Describe examples, photos (if recorded elsewhere), measurements, or specific incidents.
1 = minor, 5 = critical
1 10
Select from common fixes or add your own idea.
Be concrete: who, what, when, and how you will measure success.
Who will run the experiment and report results?
Estimate how much monthly waste/rework or complaint cost could be reduced. Leave blank if unknown.
How sure are you that the causes and countermeasures match the problem?
1 10
One clear next step to test the countermeasure soon.
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