Interactive Tool

Operational Baseline Assessment — Quick Scan (10–20 minutes)

This short assessment helps teams surface the most promising improvement opportunity across safety, quality, delivery, cost, and reliability. Answer honestly — the goal is focus, not perfection.

Where work happens (line, department, clinic, route, office team)
When you completed this scan
Rate how reliably safety practices are followed and hazards are prevented
1 10
Rate product/service consistency and defect prevention
1 10
Rate on-time performance and meeting customer commitments
1 10
Rate visible waste, unnecessary steps, and resource use
1 10
Rate equipment/process reliability and unexpected interruptions
1 10
Brief description — choose the issue that, if solved, would help the most
Select all that apply
Perception of sponsor commitment
Anything else the team should know before planning a pilot
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