Deployment & Human-in-the-Loop Checklist
Deploy predictions only when there's a clear plan for how humans will see, trust, act on, and override them. This checklist focuses on safety, clarity, and observability for a pilot deployment.
Pre-deployment
- Document acceptance criteria (minimum precision/recall, false-alarm rate) and who signs off.
- Prepare a baseline run showing current process outcomes to compare against.
- Build simple explainability artifacts for each prediction (top 3 drivers, recent examples).
- Create a runbook describing typical alerts, triage steps, and expected actions.
Staging and rollout
- Stage in a non-production environment and run a shadow mode that logs predictions without affecting decisions.
- Run a canary or pilot with a small subset of users or geography before broad rollout.
- Provide training for decision owners and a feedback channel for bad predictions.
Human-in-the-loop controls
- Expose model confidence and short explanation on every prediction.
- Allow decision owners to flag or correct labels; capture this feedback for retraining.
- Define manual override rules and record overrides for auditing.
Alerting, escalation and SLAs
- Define alert thresholds and who will be notified (include on-call rotations if applicable).
- Set service-level objectives for prediction delivery latency and error-handling.
Versioning, rollback, and retraining
- Implement model and feature-store versioning linked to deployment artifacts.
- Define rollback criteria (e.g., sudden metric drop, unexpected behavior) and a tested rollback process.
- Choose a retraining cadence or data-driven retrain triggers (performance drops, data drift, calendar intervals).
Post-deployment review
- Hold a post-launch review after a defined pilot period to evaluate impact, false-alarm fatigue, and adoption.
- If the model will affect safety or regulatory decisions, schedule formal audits and document decisions and actions taken.
Discussion
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