Operational Leadership & Capability Building

Programs and playbooks to develop leaders who can sustain continuous improvement.


Framework

Operational Leadership Capability Framework & Self-Assessment

A practical competency framework for operational leaders with clear behavioral indicators, a 20‑question self-assessment (with scoring guidance), recommended learning activities, coaching checkpoints, and suggested metrics. Designed to seed leader capability programs and be converted into an interactive, saveable assessment for local tailoring.

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Program

Operational Leadership: 8‑Week Coaching Program

A practical, modular 8‑week coaching program for front‑line and middle managers to build daily management, coaching, and structured problem‑solving capability. Includes facilitator guide, participant workbook, measurable learning outcomes, role‑play scripts, A3 practice, governance design exercises, and ready‑to‑use reflection and tracking worksheets.

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Journey

Operational Leadership & Capability Building: Development Path

A role-based, actionable development path and saveable planning template that helps leaders and coaches create 90-day learning plans, track competency evidence, and align coaching and metrics to sustain continuous improvement.

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playbook

Leader Gemba Coaching Playbook

A practical, ready-to-run playbook that develops leaders' coaching skills for sustainable daily management. Includes clear learning objectives, a 6-week development plan with weekly routines and practice exercises, concise observation and feedback frameworks, short coaching scripts leaders can use on the floor, structured role-play scenarios, and a lightweight leader assessment rubric suitable for immediate use or conversion into an interactive form.

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