Technology, Data & Applied AI

Data strategy, integrations, analytics, and practical AI use-cases for better decision-making and automation.


Playbook

Make takeout & delivery profitable — Operations & Pricing Playbook

A practical, interactive workbook and checklist set to improve takeout & delivery margins while protecting order accuracy, speed, and quality. Includes a packaging & margin worksheet, pricing test template, pickup & staging and quality checklists, delivery-partner analysis fields, and a reconciliation checklist you can save and return to.

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Playbook

Delivery & takeout operations playbook

Practical, end-to-end playbook to accept, pack, dispatch, and measure off‑premise orders so takeout and delivery protect margin, maintain food quality, and deliver reliable guest experiences.

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Playbook

Agent Playbook: Lightweight Intelligent Assistants for Frontline Work

Practical, safety-first guidance for designing, piloting, and operating lightweight agents (scripts, chatbots, automations) that help restaurant and hospitality staff reduce repetition, speed routine decisions, and preserve human accountability. Includes candidate tasks, design principles, sample prompts, safety patterns, monitoring KPIs, and a rollout checklist for a low-risk pilot.

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Playbook

Online Ordering & Delivery Profitability Playbook

A practical end-to-end playbook to make takeout and delivery profitable while protecting in-house quality. Includes channel economics, packaging standards, a packaging-cost worked example, menu subset guidance, kitchen prep flow changes, runner rules, a pilot scorecard with KPIs, negotiation tactics for third‑party platforms, and next-step implementation checklist.

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AgentSpec

Agent Spec: Frontline Assistant (task reminders, SOP retrieval & lightweight coaching)

A practical, safety-conscious agent specification that helps frontline staff access SOPs, receive on-shift reminders, capture simple incident reports, and get micro-coaching prompts — without replacing human judgment. Includes interaction patterns, data and integration requirements, security rules, pilot plan, and success metrics.

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