Learning Ops: Build Repeatable Learning Systems (Journey)

A practical roadmap for turning isolated experiments into repeatable learning systems with clear roles, cadences, and measurement.


Playbook

Learning Ops Playbook — Roles, Cadences, and Minimum Viable Processes

A practical, actionable playbook that converts ad-hoc experiments into repeatable learning systems. Defines clear roles, meeting cadences, an experiment lifecycle with minimum evidence standards, handoff criteria to operations, lightweight governance, sample RACI, templates, and a 6-week onboarding plan to stand up Learning Ops.

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Toolkit

Organizational Intelligence Starter Kit

A compact, actionable starter kit with practical templates, a two‑week quick start plan, and clear field-level guidance so teams can begin measuring learning, capturing critical knowledge, improving decisions, and running a 30/60/90 improvement cadence.

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Template

Learning Ops Roles, RACI & Cadence Template

A ready-to-use template that defines core learning ops roles, a sample RACI for common activities, recommended meeting cadences (huddles, CoP syncs, reviews), handoff protocols, a hiring checklist, and a 90-day ramp plan for a Knowledge Manager. Designed so teams can adopt, tailor, and operate a repeatable learning system.

Members:
Template

Learning Ops Roles & Responsibility Matrix

A simple, adaptable RACI-style matrix template mapping core learning-ops functions (analytics, experiments, knowledge curation, facilitation, governance, data engineering) to roles, plus a sample filled matrix for a small product team and practical guidance on who to hire first and how to avoid orphaned experiments.

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Playbook

30/60/90 Cadence Playbook for Learning Ops

A practical, ready-to-run playbook that turns isolated experiments into a repeatable 30/60/90 cadence: diagnose (30 days), experiment (60 days), adopt (90 days). Includes objectives, activities, roles, artifacts, meeting rhythms, measurement anchors, and copy-paste templates for sprint kickoff, experiment briefs/tracking, and an adoption checklist to operationalize pilots.

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