Tacit Knowledge Capture Toolkit

Practical methods, scripts, and templates to interview, shadow, and record tacit expertise so teams retain and reuse hard‑won knowledge.


Template

Tacit Knowledge Interview Script & Checklist

A friendly, ready-to-use interview script, note-taking template, and checklist to extract practical decisions, heuristics, edge-cases, and artifacts from subject-matter experts. Includes sample consent language, 'show me' walkthrough prompts, a decision-heuristic capture format, tradeoffs and exception prompts, rapid demo cues, tagging and prioritization guidance, and clear final transfer actions to make captured knowledge reusable and verifiable.

Members:
Template

Tacit Knowledge Interview Script & Notes Template

A practical, reusable interview script and note-taking template designed to capture tacit practitioner knowledge: context, decision triggers, heuristics, edge cases, artifacts, and handoff details. Includes consent language, interviewer tips, a structured note layout, quick transcription checklist, and suggested follow-up actions.

Members:
Template

Tacit Knowledge Transfer Interview Script and Facilitator Guide

A ready-to-use, time-boxed interview script with facilitator notes, sample questions, probing prompts, and a practical follow-up checklist to capture tacit expertise, artifacts, and decision heuristics for reliable handoffs and faster onboarding.

Members: