← Organizational Intelligence: Learn, Decide, and Improve Together

Decision Quality Playbook: Simple Routines to Make Better, Faster, and More Transparent Decisions

A collection of lightweight decision templates, pre-mortems, decision records, and facilitation recipes to improve clarity, accountability, and learning from outcomes.
View

Preview Cards

Here are the first 5 questions. Create a conversation to invite someone and discuss each card.

  1. <section> <h2>Welcome — Make decisions that stick, faster</h2> <p>Most teams spend too much time arguing about choices and too little time capturing why those choices were made. The result: repeated debates, hidden assumptions, inconsistent outcomes, and fragile alignment. This playbook gives you simple routines that make decisions clearer, faster, and easier to learn from.</p> <h3>What you’ll get here</h3> <ul> <li>Practical patterns for making everyday decisions and documenting them so reasoning travels with the work.</li> <li>A ready-to-use Decision Record you can start using in minutes.</li> <li>Facilitation recipes, pre-mortem and postmortem routines to reduce bias and speed learning.</li> </ul> <h3>How to begin (two-minute plan)</h3> <ol> <li>Run one quick decision huddle for a pending choice: clarify the question, list options, pick criteria, and record the outcome.</li> <li>Use the Decision Record template to capture the decision rationale and a review date.</li> <li>Schedule a short review after the review date: what happened, what surprised us, what we’ll change.</li> </ol> <h3>Who benefits</h3> <p>This playbook is useful for team leads, product owners, operations managers, small business owners, nonprofit directors, and anyone who needs reliable decisions without bureaucratic meetings. The patterns scale from two-person teams to large cross-functional groups.</p> <h3>A quick promise</h3> <p>Use the Decision Record on one important decision this week. If you capture assumptions, success measures, and a review date, you’ll learn faster and avoid repeating the same debates next quarter.</p> <p><strong>Ready to try it?</strong> Start with the Decision Record tool (it’s interactive) or read the practical guide to learn durable decision habits.</p> </section>
  2. { "FormType": "InteractiveForm", "Title": "Decision Record — Capture the reasoning", "IntroductionHtml": "<p>Use this form to record the essential context, options, assumptions, and review plan for any meaningful decision. Keep entries concise — the goal is clarity and learnability.</p>", "SubmitLabel": "Save Decision Record", "SuccessMessage": "Decision saved. Schedule the review and link related work items.", "DataType": "DecisionRecord", "SchemaVersion": 1, "Fields": [ { "Key": "decision_title", "Label": "Decision title", "HelpText": "A short, specific phrase that names the decision.", "FieldType": "text", "IsRequired": true, "Placeholder": "e.g., Choose Q4 marketing channel", "Minimum": null, "Maximum": null, "Options": [] }, { "Key": "decision_date", "Label": "Date", "HelpText": "Date of the decision.", "FieldType": "text", "IsRequired": true, "Placeholder": "YYYY-MM-DD", "Minimum": null, "Maximum": null, "Options": [] }, { "Key": "decision_maker", "Label": "Decision owner", "HelpText": "Who is accountable for this decision?", "FieldType": "text", "IsRequired": true, "Placeholder": "Name or role", "Minimum": null, "Maximum": null, "Options": [] }, { "Key": "decision_type", "Label": "Decision type", "HelpText": "Choose the best-fit category.", "FieldType": "select", "IsRequired": true, "Placeholder": "", "Minimum": null, "Maximum": null, "Options": [ { "Value": "operational", "Label": "Operational (day-to-day)" }, { "Value": "tactical", "Label": "Tactical (6–12 weeks)" }, { "Value": "strategic", "Label": "Strategic (quarter+ or major change)" } ] }, { "Key": "context_summary", "Label": "Context — why this matters", "HelpText": "One to two sentences describing why you must decide now.", "FieldType": "textarea", "IsRequired": true, "Placeholder": "Why is this decision being made?", "Minimum": null, "Maximum": null, "Options": [] }, { "Key": "options_considered", "Label": "Options considered (bullets)", "HelpText": "List the alternatives and the main tradeoffs.", "FieldType": "textarea", "IsRequired": true, "Placeholder": "Option A — tradeoffs; Option B — tradeoffs", "Minimum": null, "Maximum": null, "Options": [] }, { "Key": "key_assumptions", "Label": "Key assumptions", "HelpText": "What must be true for this decision to succeed?", "FieldType": "textarea", "IsRequired": false, "Placeholder": "Assumption 1; Assumption 2", "Minimum": null, "Maximum": null, "Options": [] }, { "Key": "evidence_sources", "Label": "Evidence and sources", "HelpText": "Data, references, tests, or expert input that inform this decision.", "FieldType": "textarea", "IsRequired": false, "Placeholder": "Links, reports, pilot results", "Minimum": null, "Maximum": null, "Options": [] }, { "Key": "chosen_option", "Label": "Chosen option", "HelpText": "Which option was selected and why?", "FieldType": "textarea", "IsRequired": true, "Placeholder": "We chose Option A because...", "Minimum": null, "Maximum": null, "Options": [] }, { "Key": "success_metrics", "Label": "Success measures (1–3)", "HelpText": "Concrete metrics that will tell you if the decision is working.", "FieldType": "textarea", "IsRequired": true, "Placeholder": "e.g., conversion rate +5% in 60 days", "Minimum": null, "Maximum": null, "Options": [] }, { "Key": "confidence", "Label": "Confidence in decision", "HelpText": "How confident is the team (1 = low, 5 = high)?", "FieldType": "scale", "IsRequired": true, "Placeholder": "", "Minimum": 1.0, "Maximum": 10.0, "Options": [] }, { "Key": "review_date", "Label": "Review date", "HelpText": "When will you evaluate outcomes and record lessons?", "FieldType": "text", "IsRequired": true, "Placeholder": "YYYY-MM-DD", "Minimum": null, "Maximum": null, "Options": [] }, { "Key": "follow_up_actions", "Label": "Follow-up actions", "HelpText": "Immediate next steps, owners and deadlines.", "FieldType": "textarea", "IsRequired": false, "Placeholder": "Action — owner — due date", "Minimum": null, "Maximum": null, "Options": [] } ] }