A practical audit method to identify error modes, near-misses, and systemic root causes with prioritized controls and learning actions.
Welcome — Make audits a learning tool, not a blame exercise. If your goal is fewer defects, safer services, and faster learning from near-misses, this audit is built for that outcome. It focuses on discovering how work actually happens, spotting error modes and near-misses, and turning those discoveries into...
How to run a practical quality & safety audit that prevents recurrence. Audits often fail when they focus only on checklist completion or on assigning fault. A useful quality and safety audit finds where work and systems make mistakes likely, surfaces near-misses before they harm customers or people, and points to...
Explore this interactive audit, assessment, reflection, or practical tool. Sign in to save your responses and return to them later.
Explore this interactive audit, assessment, reflection, or practical tool. Sign in to save your responses and return to them later.
Quick audit checklist — 10 things to check during a short walk-through. Is the work done where the procedure describes, or are people using workarounds? Are tools, labels, and instructions consistent and visible in the work area? Are handoffs clearly marked with an owner at each step? Do staff regularly explain...
Composite example: Stopping medication selection errors in a small clinic. This illustrative case combines common patterns from outpatient clinics and small pharmacies. It shows how a short audit led to prioritized, testable changes. What triggered the audit. Staff reported two near-misses where staff nearly prepared...
Short learning huddle script — turn findings into tests in 20 minutes. Use this facilitator script after the audit to convert observations into prioritized experiments and learning actions. Set the tone (2 minutes): Remind the group the purpose is learning, not blame. Share one quick positive observation to start...